Return is possible only if the customer receives the wrong item(s) from our end. Returns are accepted only if the item is unused, unscratched, and in the original packaging, or in the same condition the customer received it at the time of delivery. Items will not be accepted for return if they are found damaged, scratched, or used. Return of wrong items will only be entertained when the original invoice/receipt is provided. Item(s) must be checked at the time of receiving the order. Return claims will not be entertained if this step is skipped. Items such as Geysers, Burners, Rangehoods, and Cooking Ranges cannot be checked on the spot at the time of delivery. Complaints (if any) must be registered within 5 working days of delivery. No return or replacement will be accepted once the warranty card has been stamped with the delivery date. Please ensure to check the order at the time of receiving; after this, no complaints will be accepted. Product images displayed on our website are for illustrative purposes only. The actual product may vary slightly in color, design, or appearance due to factors like lighting, screen resolution, or manufacturing updates. Cubic feet (cft) measurements for refrigerators on our website are approximate and may vary slightly due to design or manufacturing standards. Refund Policy: No refund will be processed without special approval from higher authorities. (Terms and Conditions apply) Refunds will be processed within 7 to 10 working days under the following conditions: The product price was mistakenly applied incorrectly. The product price fluctuated but was not yet updated on the website. We strive to ensure accurate pricing and product information at all times. However, in rare cases, human errors may occur. We apologize for any inconvenience this may cause and appreciate your understanding.