- All
- Pre Sale Questions
- Support Questions
Pre Sale Questions
Our outlets are open from 10:00 AM to 6:00 PM every day.
Yes, we do! Please provide your name, city, and contact number, and one of our representatives will assist you further with the delivery details.
Yes, we offer a 1-year complete warranty on all our products. The warranty covers any manufacturing defects or issues within the first year of purchase. Please let us know which specific product you are interested in for more detailed warranty information.
To get the delivery status of your order, kindly provide your order number and contact number. Our representative will update you with the delivery details.
Here’s a breakdown of the advance payment requirements: For Karachi: No advance payment is required; the first installment serves as the advance. For Out of City Orders: A 100% advance payment is required for all out-of-city deliveries.
Simply visit our website, select the Bank Alfalah installment process, and you will be able to get your product on installment easily and without any hassle.
Support Questions
You can reach our customer support team at our helpline: 0092-334-1266622. Our helpline hours are Monday to Thursday and Saturday from 10:00 AM to 6:00 PM. Alternatively, you can chat with us on social media, and our representative will get back to you as soon as possible.